Description
PLAY, GROW and WIN To be a part of Virtuos means to be a creator. At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004. Virtuosi is a team of experts – people who have come together to share their mutual passion for making and playing games. People with the same enthusiasm for exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication. At Virtuos, we are at the forefront of gaming, creating exciting new experiences daily. Join us to Play, Grow and Win – together. ABOUT THE POSITION The Purpose of the Key Account Manager role is to oversee strategic accounts, bridging partners and development teams. You’ll manage project lifecycles, collaborate internally to deliver milestones, and align with key clients’ goals to ensure long-term satisfaction and strong relationships. At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004. Responsibilities Key Account Management : - Act as both a partner advocate within Virtuos and a Virtuos advocate within our key partners - Maintain industry knowledge on your key partner’s past, current, and future titles and proactively suggest options for expanding efficiency, content, or reach. - Facilitate regular, timely, and thorough communication with partners to maintain strong business relationships and identify projected production needs. This includes: - Engaging with partners and liaising with internal Virtuos teams in order to facilitate production needs - Assisting Virtuos teams in managing project development and planning - Collaborating with Producers and Art Directors on a regular basis to meet partner/studio requests - Set and manage partner’s expectations - Communicating project plans with partners and providing feedback to Virtuos teams - Facilitating calls/meetings between partners and Virtuos teams in China / Vietnam / Ireland / France and managing/monitoring progress of contracts, agreements, invoices - Manage partner feedback during and post project as a part of the Virtuos internal improvement processes - Maintain and grow deep, trusted, and long-standing relationships with key partners in an effort to help them attain their goals while in turn attaining Virtuos’s goals. Travel for both partner visits and occasional trips to Virtuos’s world-wide studios Business Development : - Assist Key Account Director in Business Development initiatives and strategies in North America; including identifying new opportunities within your Key Account’s, gathering data, and preparing reports - Salesforce management and account tracking - Represent Virtuos at key industry events - Facilitate onboarding of partner projects and due diligence process The role may expand to include people management, offering the opportunity to coach and develop others Qualifications - Bachelor's degree or equivalent experience - 3 - 4 years' similar industry-related business development experience - Ability to work with direct and external partners - Strong communication and interpersonal skills - Proven knowledge and execution of successful developme