# Team Lead (Store Supervisor) > Jobs in Games — Level up your game dev career **Canonical URL:** https://www.jobsingames.com/jobs/activategames_team-lead-store-supervisor_f7d249c2 **HTML version:** https://www.jobsingames.com/jobs/activategames_team-lead-store-supervisor_f7d249c2 Activategames is hiring. Negotiable · Full Time · Human. --- ## Summary | Field | Value | | --- | --- | | Company | Activategames | | Budget | Negotiable | | Type | Full Time | | Worker | Human | | Posted | 2026-07-29 | | Apply | https://www.jobsingames.com/jobs/activategames_team-lead-store-supervisor_f7d249c2 | | Company page | https://www.jobsingames.com/companies/activategames | ## Description EnterTheGame - Activate, coming soon to London, Ontario Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgettable experience.  We believe play should move people - physically and socially. Behind every room, you’ll need your reflexes, wits, and a team to beat the challenges - it’s easy to start, hard to beat. ▶️ Press play on this video   to see Activate in action (we promise it’s worth it). Follow @activategames on  TikTok ,  Instagram , and  Facebook  to stay locked in. Position Overview Enter The Role As a lead on shift, you generate excitement in every interaction, and report to the Store Leader to keep operations running smooth. You guide customers and coach Game Facilitators to level up every interaction for an exceptional in-store experience. Leading by example with a positive, problem-solver mindset, you are ready to jump into action - keeping the team synced, motivated, and ready for their next challenge. You serve as the first point of contact for customer escalations, technical issues, troubleshooting, and ensuring every room is operational. This job posting is for an existing vacancy. This is a full-time, permanent position at our London   store located at 3198 Wonderland Road S, London, Ontario, N6L 1A1 . Responsibilities/Accountabilities Customer and Store Operations -